GLOCK is replacing the RSA in all Gen4s sold before July 22, 2011 at no cost. Please complete the following procedure to receive a new RSA. The RSA can safely and simply be swapped out using normal field stripping protocols. If you have additional questions, please contact GLOCK at 1-877-745-8523 with your serial number and model number.
CONSUMER ACTION:
- Call 1-877-745-8523 with your serial number and model number to request your modified RSA. GLOCK will verify your serial number and collect shipping information
- Within 30 days, GLOCK will send you a replacement RSA along with a pre-addressed envelope to mail in your old spring
- Ensure your Gen4 is completely unloaded
- Field strip your GLOCK per the instructions found in your ‘Instructions for Use’ manual that came with your pistol and replace the old RSA with the new one
- Place the old RSA in the supplied shipping container and give to the United States Postal Service (USPS)
Glock Recoil Spring Assembly ID Chart
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